Case Studies

Grady Memorial Hospital

Grady Memorial Hospital organizes their way out of the whirlwind with The 4 Disciplines of Execution.

Store 334 and The 4 Disciplines of Execution

The manager of store 334 was at his wits’ end with the lack of discipline and strategy in his store.

Gaylord Opryland Resort & Convention Center

Gaylord Opryland Resort & Convention Center executes on guest satisfaction with The 4 Disciplines.

Gwinnett Medical Center

In the midst of building a new addition to their hospital, Gwinnett Medical Center was determined to raise patient satisfaction scores concurrently. Watch their journey as their staff identifies objectives, outlines strategy, and maintains the focus to carry it out.

Green And Clean

Demonstrate accountability for results and grow and develop individual skills and talents through the use of Win-Win Agreements. Watch as Dr. Stephen R. Covey shows how to help every team member feel accountable for results—and how to grow team members’ capacities in the process.

Develop Emerging Leaders in a Globally Diverse Organization

Walter Baumann, owner of the Emerging Leaders Program for the UnitedHealth Group, shares his experience utilizing FranklinCovey’s All Access Pass^® to increase development of individual contributors and first level managers at a global scale. See how he used the solutions to develop leadership skills, navigate cultural differences and achieve higher satisfaction.

Getting to Excellence Faster

An already high-performing automotive organization desires to reach their full potential. With the help of FranklinCovey’s All Access Pass^®, the CEO says the team is committed to excellence and prepared for a future of intensifying competition.

Increasing employee retention and engagement with effective managers.

Groupon was looking to help ineffective frontline managers gain vital leadership skills. With the help of Jhana^®, they increased employee retention and engagement through up-skilling managers.

Gaining competitive advantage by developing first-time managers.

Amid intensifying competition to attract and retain great employees, Informatica was looking for an eLearning solution that would meet the needs of first-time and frontline managers. After adopting Jhana^®, their managers gained a competitive edge through on-demand high quality content and the weekly newsletter.

Satisfying Customers to Out-Compete the Competition

Enterprise Rent-A-Car was seeking to completely satisfy all customers will generate growth for the company and all employees. See how they focused on customer loyalty and went from the bottom of the rental car food chain to the top in just a few short years.

Creating One Cohesive Team Post-Merger

An international accounting firm focuses on creating a cohesive team and common language after a merger. With the help of FranklinCovey’s The 7 Habits of Highly Effective People^® course, their employees’ new mindsets and behaviors are positively impacting the bottom line.

Building an Organizational Culture with the 7 Habits

Mary Kay China uses The 7 Habits of Highly Effective People^® as a platform to implement and integrate excellent culture and beliefs into their organization. See how their people live the 7 Habits to maintain a great culture and reduce employee turnover.

Using the 7 Habits to Increase Quality and Customer Satisfaction

Shea Homes struggled to hit timelines and meet customer expectations. See how The 7 Habits of Highly Effective People^®changed the culture of their organization, leading to a 77% quality increase, 4x higher client referrals, and customer satisfaction awards.

How One Company Maximized Their L&D Investment when Budgets Were Shrinking.

A global consumer goods company faced quarter after quarter of declining revenue and layoffs. The company’s rapidly declining trust was restored through FranklinCovey’s All Access Pass^®.

Transforming Culture Through Trust

The City of Provo was experiencing tremendous growth and an influx in business and investments. See how they transform their culture and keep the positive momentum going with The Speed of Trust^®.

Increasing Trust to Exceed Expectations

Instead of falling victim to a financial disaster, Frito-Lay exceeded expectations. Economic recession, inflation, and unpredictable weather conditions caused massive price increases in Frito-Lay’s supply chain. They had to move quickly to change their business model. The Speed of Trust^® had prepared them with a new perspective and skill set to manage through these unpredictable times.

Building a Culture of Personal Leadership to Retain Talent

SM Energy is focused on increasing engagement and retaining talent through creating a culture of personal leadership. With the help of FranklinCovey’s All Access Pass^®, leaders are talking a new language, building collaborative relationships, and discussing how to achieve goals more effectively.

Micro-Learning for Leadership Development at Scale

On-the-job Learning Levels Up Frontline Managers

Frontline managers needed additional skills to develop direct reports. The engagement survey made it clear that employees wanted more career development opportunities than their managers were providing. To Laura Jones, director of talent development at Orbitz, that signaled an important skill gap.

Delivering Dramatic Results in the Community They Serve

One of the largest nonprofits in the western United States had a sprawling mission and too many good ideas. To increase their impact, they needed to focus and execute on their highest priorities.

Laying the Foundation for High-Performing Teams

Improving Patient Satisfaction Scores

Engaging Students to Persist

Alamo Community Colleges was focused on keeping students enrolled in college and engaged on their educational path. See how they achieved a 17% increase in the number of degrees and certificates earned within just 8 months, significantly exceeding their original goal.

Increasing Sales Performance at Scale

Whirlpool was looking for a proven process to increase their sales employee’s productivity. See how The 4 Disciplines of Execution^® helped narrow their focus on selling and targetable actions – including an incremental $5.7M in the first 90-days alone.

Bridging the Gap Between Planning and Execution

Birchwood Automotive Group uses The 7 Habits of Highly Effective People^® to establish a common language and methodology to communicate and conduct business. The 7 Habits have transformed their culture which has led to increased profitability.

Equipping Personal, Team, and Corporate Leadership to Succeed

X-FAB, the world’s leading foundry group for analog/mixed-signal semiconductor applications, had a need to create a common language and team building problem. See how they used The 7 Habits of Highly Effective People^® to build better personal productivity and focus on the end in mind.

Driving Growth Through Employee Empowerment

A global food-production company focuses on employee empowerment to drive growth in multiple markets. With the help of FranklinCovey’s The 7 Habits of Highly Effective People^® course, employees are continually stretching themselves and the company is on track to reach their targeted growth goal.

Building a Culture When Individuals Thrive During Change

Building Culture for Global Growth

A global staffing and recruiting company is focused on creating a framework to enhance their culture. With the help of FranklinCovey’s The 4 Essential Roles of Leadership™, employees from around the world are learning a common language, finding common threads, and getting to know and understand each other.

Identifying, Developing, and Helping Grow Leaders Over Time

AdventHealth had a vision to establish a culture and organization that identified, developed, and helped grow leaders over time – ultimately focusing on development to reduce turnover. Watch how AdventHealth leveraged FranklinCovey’s All Access Pass^® to develop their leaders and to achieve a 50% reduction in leadership turnover.

Achieving the Highest Results Ever

The Days of Being Marginally Successful Are Gone

See how Jefferson Community & Technical College used The 4 Disciplines of Execution^® to empower all employees to play a role in student success. Everyone was encouraged to be intentional about their goals to increase the number of credentials awarded to students.

Learning and Development at Scale

Vibe Group is a fast-growing IT staffing consultancy. Starting from two founders in 2011, they rapidly grew to 300+ internal and 1,000 external employees today. See how they partnered with FranklinCovey to scale up their learning and development program to support this rapid growth.

Building Empathic Leaders Across the Organization

PepsiCo Foods North America desired consistent leadership training with content that progressed over time. Curating content from FranklinCovey’s All Access Pass^®, they launched their CORE Leadership program to build empathic leaders at all levels of their organization.