Privacy Policy

Full name of legal entity: Franklin Covey Europe Limited
Name of data protection officer: Stephen Asker
Email address: [email protected]
Telephone: +44 (0) 1295 274100
Postal address: Ground Floor, Blenheim Court, 19 George Street, Banbury, Oxon, OX16 5BH, United Kingdom

For the processing of personal data, we follow from January 1st, 2021 onwards the EU General Data Protection Regulation and the UK Data Protection Laws. The EU Commission decided that the United Kingdom will not be considered a third country at least until April 30, 2021.

You can exercise the following rights at any time. Please contact our data protection officer, which contact details you can find at the bottom. Please note, these rights are subject to certain exceptions and exclusions and we may not be able to comply, in full, with any request you make. In such circumstances we will explain to you.

– Information about your stored data and their processing (Art. 15 GDPR)
– Correction of incorrect personal data (Art. 16 GDPR)
– Erasure of your stored data (Art. 17 GDPR)
– Restriction of data processing if we are not yet allowed to delete your data due to legal obligations (Art. 18 GDPR)
– Objection to the processing of your data by us (Art. 21 GDPR)
– Data portability if you have consented to data processing or have concluded a contract with us (Art. 20 GDPR)

If you have given us your consent, you can revoke it at any time with future effect.

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.

At any time you have the right, for reasons that arise from your particular situation, to object against the processing of your personal data, which is based on Art. 6 Para. 1 lit. f GDPR (data processing on the basis of a balance of interests); this also applies to profiling based on this provision within the meaning of Art. 4 No. 4 GDPR.

If you file an objection, we will no longer process your personal data, unless we can demonstrate compelling legitimate reasons for the processing that outweigh your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.

Type and purpose of processing:
When you access our website and if you do not register or provide information, it will automatically collect information of a general nature. This information (server log files) includes, for example, the type of web browser, the operating system used, the domain name of your Internet service provider, your IP address and others. This information does not allow conclusions about your person.

They are processed in particular for the following purposes:
• ensuring a hassle-free connection of the website
• ensuring a smooth use of our website
• evaluation of system security and stability as well
• for further administrative purposes

We do not use your information to draw conclusions about you. This Information may be evaluated statistically by us to optimize our website and the underlying technology.

Legal basis:
The processing is carried out in accordance with Art. 6 para. 1 lit. f GDPR based on our legitimate interest in improving the stability and functionality of our website.

Receiver:
The recipient of the data may be technical service providers who work for the operation and maintenance of our website as a processor.

Storage time:
We save server log files for a maximum of 60 days.

Provision required or mandatory:
The provision of the aforementioned personal data is neither legally nor contractually required. However, without the IP address, the service and functionality of our website is not guaranteed. Additionally, individual services may not be available or limited. For this reason, a contradiction is excluded.

Type and purpose of processing:
The data you enter will be stored for the purpose of individual communication, for event invitations, webinars and downloads that you request. Depending on the form, you must provide us with a valid e-mail address, your name, your company and your request. This is used to assign the request and then answer it. The specification of further data is optional.

Legal basis:
The processing of the data entered into the contact form takes place on the basis of a legitimate interest (Art. 6 para. 1 lit. f GDPR).

With the forms we want to make it easier for you to contact and provide content. Your information will be stored for the purpose of processing the request and for possible follow-up questions.

If you contact us to inquire about an offer, the processing of the data for the implementation of pre-contractual measures (Art. 6 para. 1 lit. b GDPR) is carried out.

Storage time:
The data will be deleted no later than 8 months after processing the request.

If there is a contractual relationship, we are subject to the statutory retention periods according to Commercial Law and delete your data after these deadlines.

Provision required or mandatory:
The provision of your personal data is voluntary. However, we can only process your request if you provide us with your name, your e-mail address, your company name and the reason for the request.

Type and purpose of processing:
This website uses Google Analytics, a web analytics service of Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043 USA (hereafter: “Google”). Google Analytics uses so-called “cookies”. This are text files that are stored on your computer and that allow an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, due to the activation of IP anonymization on these websites, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The IP address provided to Google Analytics will not be merged with other Google data.

The purposes of the data processing are the evaluation of the use of the website and the compilation of reports on activities on the website. Based on the use of the website and the Internet, other related services will be provided.

Legal basis:
The processing of the data takes place on the basis of a legitimate interest (Art. 6 para. 1 lit. a GDPR).

Receiver:
The recipient of the data is Google as a processor. For this we have with Google completed the corresponding Data Processing Agreement.

Storage time:
The data will be deleted as soon as it is no longer required for our recording purposes. But at the latest after 14 months.

Third country transfer:
Google processes your data in the US and has submitted to the EU_US Privacy Shield https://www.privacyshield.gov/EU-US Framework. We also have standard privacy clauses with Google for the use of Google Analytics.

Provision required or mandatory:
The provision of your personal data is voluntary, solely on the basis of your consent.

Withdrawal of consent:
You can prevent the storage of cookies by a corresponding setting of your browser software; however, please note that if you do this, you may not be able to use all the features of this website to the fullest possible extent. In addition, you may prevent the collection by Google of the data generated by the cookie and related to your use of the website (including your IP address) as well as the processing of this data from Google by downloading the browser plug-in available under the following link and install: Browser Add On to disable Google Analytics. (http://tools.google.com/dlpage/gaoptout?hl=de)

Profiling:
With the help of the tracking tool Google Analytics, the behaviour of the visitors of the website can be evaluated and the interests analysed. For this we create a pseudonymous user profile.

 

Type and purpose of processing:
We use Podcast Podigee as a hosting provider to play podcasts. If you click on the link to a podcast, you are playing an audio recording which is embedded in our website via Podcast Podigee.

Further information on the purpose and scope of data collection and its processing by Podcast Podigee can be found in the provider’s data protection declaration. You will also receive further information on your rights and preferences for data protection (https://www.podigee.com/de/about/privacy).

Legal basis:
The legal basis for the integration of Podcast Podigee is Art. 6 Para. 1 lit. a GDPR.

Receiver:
The recipient of the data is Podcast Podigee as a processor. We have concluded the corresponding data processing agreement with Podcast Podigee.

Duration of storage and revocation of consent:
Your data will be saved in accordance with the statutory retention periods.

Provision required or mandatory:
The provision of your personal data is voluntary. If you prevent access, this will lead to functional restrictions of the service.

Type and purpose of processing:
This website uses Google reCAPTCHA. The provider is Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (“Google”). ReCAPTCHA protects the website from spam software and misuse by non-human visitors. This service is integrated on the pages on which forms can be filled out.

Legal basis:
Processing takes place in accordance with Art. 6 Para. 1 lit. f GDPR based on our legitimate interest in protecting our websites from abusive automated spying and from SPAM.

Receiver:
The recipient of the data is Google.

Profiling:
With the help of the service, the behaviour of visitors to the website can be evaluated and interests analysed.

Third country transfer:
Google processes your data in the US and is subject to the EU_US Privacy Shield https://www.privacyshield.gov/EU-US Framework.

Provision required or mandatory:
The provision of your personal data is voluntary, solely on the basis of your consent.

Withdrawal of consent:
If you want no data about you and your behaviour to be transmitted to Google, you must log out of Google completely and delete all Google cookies before visiting our website or using the reCAPTCHA software. Basically, the data is automatically transmitted to Google as soon as you visit our website. To delete this data again, you must contact Google Support at https://support.google.com/?hl=de&tid=331592781461.

Type and purpose of processing:
On our website we use the service Google Ad Manager (formerly: DoubleClick For Publishers), an offer from Google LLC., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA) (“Google”). This platform enables the placement, control and optimization of advertisements on websites. So-called cookies are used for this, which are stored on your device.

Legal basis:
The processing of the data takes place on the basis of a legitimate interest (Art. 6 Para. 1 lit.f GDPR).

Receiver:
The recipient of the data is Google.

Profiling:
With the help of the service, the behaviour of visitors to the website can be evaluated and interests analysed.

Third country transfer:
Google processes your data in the US and is subject to the EU_US Privacy Shield https://www.privacyshield.gov/EU-US Framework.

Provision required or mandatory:
The provision of your personal data is voluntary, solely on the basis of your consent.

To protect the security of your data during transmission, we use state-of-the-art encryption techniques (such as SSL) over HTTPS.

The following organizations, companies or persons were commissioned by the operator of this website to process data:
Hosting provider (A2)
Google Services (Google Analytics, Google reCAPTCHA, Google DoubleClick)
Podcast Podigee
Office 365
FC Germany GmbH | FC Austria GmbH | FC Switzerland GmbH

We reserve the right to amend this privacy policy to always comply with current legal requirements or to implement changes to our services in the privacy policy, for example, when introducing new services. Your new visit will be subject to the new privacy policy.

If you have any questions about privacy, please email us or contact the person responsible for privacy in our organization:

Franklin Covey Europe Limited
Stephen Asker
Email address: [email protected]
Telephone: +44 (0) 1295 274100
Postal address: Ground Floor, Blenheim Court, 19 George Street, Banbury, Oxon, OX16 5BH, United Kingdom